Financial Tips

Additional information with financial tips from a podcast interview of Grace Mugabe from Financially Empowered with City of Canning

To support our community we have provided a list of services and useful information including how you can access some of this information in your mother language if English is not your first language.  


There is a lot of information circulating with regards to COVID-19 and it is vital to ensure that you always make sure the information you are reading is accurate and from reliable sources. 

Financial Counselling

You can get free independent counselling and advice from a Financial Counsellor. 

For a comprehensive listing of Financial Counsellors please visit the FCA website: 

To talk to a Financial Counsellor by phone (or for referral) call 1800 007 007 from anywhere in Australia. 

You may find the following websites helpful, which provide information on managing your money. 

Emergency Accommodation Plan — Expressions of interest 

The Department of Finance is coordinating the identification of emergency accommodation in response to the COVID-19 crisis within Western Australia. 

Women’s Health Services 


ATO COVID-19 Support 

The Australian Taxation Office (ATO) has a dedicated page for individuals and businesses looking to access support due to COVID-19. This includes cash-flow assistance for employers, access to superannuation and the instant asset write-off. Learn more here


Small business Development Corporation – supports business in Western Australia 

Telephone: 133140 


  • Free webinars 
  • Free business advisory services 
  • Blogs with up to date useful information 
  • Facebook group called ‘I’m a small business owner in Western Australia’ 

Government run website with various information for businesses around Australia: 

Small Business Factsheet Summary

Financially Empowered has created a document with a summary of all the fact sheets with the support the Federal Government is providing small businesses. Click here to download: 


For tips on how to keep safe while online Subscribe to Stay Smart Online. This is a government website with up to date information 

Information in Community Languages

Here are some websites where you can find information in community languages about COVIC-19. This may be useful for your clients, colleagues, friends and family. 

Coronavirus information in your language 

News and information about coronavirus (COVID-19) is available in 63 languages here including a translation of this fact sheet of FAQs

You can also watch Coronavirus videos explained in 16 languages 

WA Government advise in other languages here

Translated Teaching Materials – If you are searching for some inspiration and ideas for educational activities with your children, you can access a list of translated documents with information and suggestions on the Department of Education translations by language or dialect page

Tax Time 2020 Toolkits —  Information in your language 

The Australian Tax Office (ATO) has launched its Tax Time 2020 campaign to help people understand how to best prepare and lodge their tax returns. 

You can access translated useful information on what can and cannot be claimed for a number of occupations into seven languages: Arabic, Simplified Chinese, Hindi, Korean, Punjabi, Spanish and Vietnamese. 

For more information, please access the ATO website.  


As the pace of change is so fast, understandably some sources are more comprehensive than others. Some of this information is about basic hygiene, handwashing, so it hasn’t changed, but make your own judgement. Everyone will have their own language needs, so here are the places to look: 

  • Ethnolink (46 languages – they’ve compiled information under languages, released by various Australian government health departments) 
  • Victoria Department of Health (Reduce your risk posters in 48 languages; audio public service announcements in some languages; handwashing posters in some languages) 
  • NSW Health (FAQs in 7 languages, social distancing and hygiene messages in 20 languages) 
  • The Australia Department of Health has more in-depth and tailored information about people’s specific circumstances, in these 6 languages: Arabic, Vietnamese, Chinese, Farsi, Korean, Italian. 
  • City of Stirling Seniors, people with disability and volunteers, people from culturally and linguistically diverse backgrounds, Aboriginal communities, families and young people are encouraged to contact 1800 729 655​. 

Domestic Violence Support

  • Zonta House – supporting women who have experienced or are at risk of family or domestic violence.
  • Your Financial Toolbox – providing personal finance support for women facing domestic violence.
  • Women’s Domestic Violence  Helpline (08) 9223 1188 or Free call 1800 007 339
  • Men’s Domestic Violence Helpline (08) 9223 1199 or Free call 1800 000 599 For confidential information, counselling and support services call 1800 737 732 or visit the 1800RESPECT homepage.
  • In an emergency or if someone is in immediate danger, call 000.